The German Embassy in Lilongwe is advertising a full-time job as a receptionist and doorwoman/-man

The position is offered for one year, starting on 1^st December 2024 with the option to be extended on the basis of another one-year contract and ultimately a permanent contract.

Main Duties

- Receive incoming telephone calls and forward them to the relevant desk officer;
- Make telephone calls and all kinds of enquiries upon instruction;
- Check the answering machine;
- Answer and deal with simple requests;
- Receive and check in- and outgoing visitors;
- Compile, keep and update data sheets and forms at the computer;
- Receive and forward incoming and outgoing documents, letters and parcels;
- Operate the security door system;
- Communicate with security guards posted at the entrance of the Chancery´s premises;
- Prepare written communication with local authorities;
- Research information (by phone or online) as directed by the relevant desk officer;
- Purchase and distribution of daily newspapers for the Embassy´s use.

Qualifications required

- Malawi School Certificate of Education (MSCE);
- Minimum of 5 years relevant professional experience in a similar position (i.e. as a telephone switchboard operator) with a high profile institution;
- Excellent knowledge of spoken and written English;
- To be able to use PC applications (Outlook, Internet, Word, Excel);
- Very good communication skills, good manners, intercultural competence;
- To be reliable, discreet, able to work independently and integrate well in a team

Regular working hours amount to 40 hours per week. Remuneration is paid according to the Embassy's current salary grid. The employment contract is based on Malawian labour law.

Applicants without the Malawian nationality are required to provide proof of their Malawian permanent residence and work permits.

Successful candidates have to undergo a health examination as well as a security check before being employed.

Documents required

- Letter of Application
- Curriculum Vitae
- Passport-sized photo
- Copy of Malawian School Certificate of Education (MSCE) and - if available – Copies of certificates of professional qualifications
- Copies of letters of reference from previous employers
- Copy of National ID

Please send your application as a hard copy only together with the above-mentioned documents to

Embassy of the Federal Republic of Germany
c/o. Head of Administration
40/8 Convention Drive, Capital City
P.O. Box 30046
Lilongwe 3

by 1^st October 2024, 12.00 hrs.

For more information, please call
0994 437 057

Your documents will be treated in accordance with the guidelines of data protection laid down in article 13 of the EU General Data Protection Regulation (GDPR).

Only candidates who fulfill the above-mentioned criteria will be considered for an interview. Applications sent to the Embassy will not be returned.